The Event and Engagement Experts. Now Offering Agents AI Services.
The Event and Engagement Experts –
Now Powered by Agentic AI.
Scalable AI CRM Framework for Automotive Dealer
Engagement
Our Agentic AI is a proprietary platform developed by Nsight Live, built on Anthropic Nova Sonic within the AWS Bedrock ecosystem, and engineered with
Compass UOL.
Transforming automotive Customer Relationship Management from passive data storage into an intelligent engagement engine. Enabling manufacturers to
scale campaign-aware AI across dealer networks with real-time voice and text, CRM-native integration, and agent oversight. Agentic AI delivers market-ready performance and long-term collaboration potential.
Powered by Nsight Live + AWS + Compass UOL
This platform is engineered through a multi-party collaboration.
Nsight Live
Proprietary AI platform development, automotive-first CRM innovation, and Agentic AI architecture
AWS Bedrock
Enterprise-grade infrastructure, scalability, and compliance; hosting the conversational AI core engineered on Anthropic Nova Sonic for next-generation performance
Compass UOL
Engineering and integration expertise to extend AI capabilities across enterprise ecosystems
Together, these partners deliver a reliable, extensible solution for enterprise
deployment and continuous innovation. Nsight Live’s Solutions Architect
Engineering Team provides technical documentation, briefs, and direct
collaboration support to accelerate adoption.
Current Release Features
Multi-Channel Engagement
- Voice + SMS + MMS: Two-way, natural language conversations across inbound and outbound channels
- AI Auto Dialer: Campaign-aware dialing with warm transfer to live agents
- Phone Tree Management: Supports sales and service routing
- 24/7 Inbound Handling: With business-hour notifications for dealer teams
- Live Agent Oversight: Human review of summaries without replaying calls
- Scalable Conversations: Thousands of simultaneous text and voice interactions, each managed with an outcome in mind
- Latency under 3 seconds: Enables fluid, trust-building voice interactions
- AI Memory: Retains context across sessions for personalized follow-up and long-term relevance to customer needs
- AI Summarization: Auto-generates conversation notes placed directly into CRM fields for rapid review
- Real-Time Notifications: Instantly alerts agents when escalation or action is required
- Live Agent Oversight: Agents can review AI summaries without replaying calls, saving hours of monitoring time
Seamless Data Flow
- API Integrations: Seamlessly transfers notes, outcomes, and customer data to any CRM or DMS
- Appointment Management: AI sets, confirms, and modifies appointments via voice or text
- Campaign Intelligence: Links dialogues to offers, promotions, and active campaigns; easily retrained for each campaign or event
- Meta Data Capture: Every interaction logged and analyzed to continuously enhance AI performance and accuracy
“Being recognized by AWS in this category underscores our commitment to building intelligent systems that don’t just automate communication—they understand it. Our Agentic AI blends human-like interaction with the reliability and scalability of AWS infrastructure, creating measurable impact for our dealer clients nationwide.”
Jim Schrull, CEO, Nsight Live
Contact Us
Nsight Live is structured for long-term collaboration with manufacturers seeking to modernize dealer engagement through AI. Our platform is market-ready today and designed to evolve seamlessly as customer needs and technologies advance. Contact Us today to get started!
